Account controls

Delete your SenderWho account

You can permanently delete your SenderWho account from inside the mobile app.

Delete in the app

  1. 1
    Open your profile

    Launch SenderWho and open the Profile screen.

  2. 2
    Open Privacy & security

    Select Privacy & security under Manage account.

  3. 3
    Choose Delete SenderWho account

    Scroll to Your Data and select Delete SenderWho account.

  4. 4
    Confirm permanent deletion

    Review the warning and choose Delete permanently.

What is deleted

Your SenderWho account and associated SenderWho records are deleted, active app sessions are revoked, queued SenderWho jobs are canceled, and connected accounts are disconnected. Provider-access revocation is attempted where the provider supports it.

What is not deleted

Deleting SenderWho does not delete the original messages in your email-provider mailbox. Actions you already completed in your mailbox, such as trashing a message, are not automatically reversed.

Cannot access the app?

Request deletion through support

Contact us from the email address associated with the SenderWho account. We will need to verify account ownership before processing a request.

Request account deletion